Social Inbox
A unified dashboard showing all incoming mentions, replies, comments, and direct messages across multiple social platforms in one place. A social inbox prevents important conversations from slipping through the cracks when managing multiple accounts — critical for creators and agencies handling community engagement at scale.
Social Listening
Monitoring social media for mentions of your brand, competitors, industry keywords, or topics of interest — even when you're not directly tagged. Social listening gives you real-time insight into how your brand is perceived, what competitors are doing, and what trends are emerging — far beyond your own @mentions.
SOMA
SocialMate's autonomous AI content agent that generates and schedules platform-native posts on your behalf. You drop in a brain dump or master doc of what's happened recently — SOMA diffs it against your previous submission, extracts what's new, and builds a full week of scheduled content tailored to each platform in your voice.
Story
A temporary, 24-hour vertical content format popularized by Snapchat and adopted by Instagram, Facebook, and WhatsApp. Stories create urgency through their ephemeral nature, making them effective for behind-the-scenes content, limited-time offers, polls, and daily updates that don't warrant a permanent feed post.
Stream
A live video broadcast to an audience in real time, most commonly on platforms like Twitch, YouTube, and TikTok. Streaming builds deep audience connection through live interaction — chat, reactions, and real-time Q&A create engagement that pre-recorded content can't replicate. Clips from streams are also highly repurposable.